Thank you for your attention in our products, we would like to inform you about the information of how to order as follows

Ready Stock
  • Minimum quantity US$ 10 pcs./ prs. per design.
  • Minimum amount US$ 300
Business Order : (Made to Order)
  • Price more than     US$ 2.00     minimum quantity 50 pcs./ prs. per design
  • Price less than      US$ 2.00      minimum quantity 100 pcs./ prs. per design
  • Order less than     US$ 3,000   will have additional document & Bank charge US$ 30
  • Minimum order is   US$ 3,000
  • Our own designs
  • Custom design
- New mold charge US$ 50 – US$ 100 / mold (we will give as a credit as soon as you have
  order at least 300 pcs./ prs. within 1 year)
- If not repeat order in one year, we can sell to others.
  • Samples are for close consideration and quality approval only.
Delivery Time
  • 4 - 8 weeks after confirmation
Shipping Guide
  • Air Freight
  • Courier (DHL, FedEx, UPS, etc.,)
  • Customer Agent in Bangkok.
  • Insurance is on customer’s side.
Term of Payment
  • T/T before shipment (30% Deposit) balance 70% T/T before release shipment.
  • D/P at sight (30% Deposit)
  • Irrevocable L/C sight. (Letter of Credit)
Return of Damaged Goods
  • DOA = Damage on Arrival
Within 15 days of receipt of a shipment containing damaged merchandise, you must fax or mail a written explanation of damage, pictures of the damaged item(s), and a copy of the invoice to Wong Jewelry. Wong Jewelry will fax or mail you a form containing a Return Merchandise Authorization (RMA) number and an address for return of the damaged items. You must put the address and RMA number on the outside of the box or Wong Jewelry's will not accept the shipment. If possible, please ship the items back to Wong Jewelry using the same carrier that delivered the original shipment to you. Items must be returned to Wong Jewelry within 30 days of the date on the RMA form or the items will be refused and replacement items will not be provided.
  • Returns
At Wong Jewelry, all sales are final, and Wong Jewelry reserves the right to reject returns on properly filled orders. In cases where your order is filled incorrectly, Wong Jewelry will work with you to rectify the mistake. Contact your salesperson to correct any problems with an order.